Wednesday, November 15, 2006

Dealers as beggars

As Joan Rivers used to say in her stand-up routines, "Can we talk?" In particular, can we talk about dealers who beg (directly or indirectly) for tips?

There's a dealer named John at Orleans that I have previously liked a lot--he's very funny, while also being better than average at keeping things moving clearly and efficiently. But he shocked me the other day. He looked extremely bored while waiting for the action to finish on one hand, and while dealing the cards on the next he was in slow motion--literally. I told him that it looked like his batteries had run down. He just said, "No, that's not it." I didn't catch what he meant. But then that hand turned into a huge pot, and the winner tipped him 2 red ($5) chips. The next deal flew out of his hands. I still didn't make the connection, but I said, "Hey, I guess you got new batteries." He replied, "Yep, two red ones." Then he added, "Basically, you guys determine how fast we'll go here."

On www.allvegaspoker.com I've read visitors commenting on the occasional dealer who is shameless in hinting for tips, but I've never seen it before. I lost all respect for this John. How completely crass and tacky and unprofessional, to deliberately slow down in order to annoy (or cajole or encourage--whatever) players into tipping better. The only book there is for poker dealers ("Professional Poker Dealer's Handbook," by Dan Paymar) says (though it shouldn't need to be said):

Always thank a player immediately for a toke. Try to make eye contact, as
this adds sincerity to the thanks. Show gratitude in your voice, but always do
it the same regardless of the size of the toke. Don't fawn over a player because
of an unusually large toke, and don't sound disgruntled because of a small toke
or none at all.... It can go without saying that dealers have a natural
resentment toward a "stiff" (non-toker). However, such a player should be
treated as well as any other. Even the non-tokers are important to your income
because without them there might not be a game for you to deal. Also, the
subject of tokes should never be discussed within earshot of any player.

Maybe my next "tip" for John should be a copy of that page of the book.

Second story: The only time I've tried playing at the Sahara was about two weeks ago, and a similar thing happened. Two guys in a pot go to the showdown. The one who called the last bet voluntarily turned over his hand first. The other guy sees that it's a winner, and mucks. The winner asks to see the mucked hand, with which request the dealer complies. The loser is out of chips and leaves the table.

The dealer tells the winner of the hand that, in the future, it might be better not to ask to see the hand, because sometimes the guy who mucks has actually thrown away the winner without knowing it, so exposing the hand risks losing the pot. Better to just take the money and be left wondering what your opponent had. (In some casinos, the house rule is that the dealer has to kill the hand before showing it, so there is no such risk, but generally what the dealer said here is correct.) The player saw the point, and thanked the dealer for the advice. The dealer said, "Well, you know, there is always a way to show appreciation for good advice from the dealer." The player said, "You're right"--and tossed him a few chips.

Completely tacky.

Final story. Last night I was playing at Suncoast. I won an enormous pot--about $900, because of a three-way all-in. There was a side pot, but the dealer ended up not having to count it out, because I was the big stack and I won it all. I passed him a $5 chip. He went surly fast, and seemed extremely grumpy for the next several hands. Maybe something else had happened that I missed, but I got the impression that he felt shortchanged on his tip for that big pot. I hope that wasn't it.

Everybody has his or her own approach to tipping dealers. Here's mine (remembering that we're talking either $1-$2 no-limit or $3-$6 limit here). I give $1 from every pot I win. The exception is that if a hand takes unusually long to play out (e.g., lots of bets and raises with several people involved, and/or side pot to count down), I'll bump it up to $2 or $3, because the dealer could otherwise have gotten out another hand or two in that amount of time. On one hand, that means that I might look cheap when there's a large pot and I toke only a buck (and some players have called me cheap in that situation). But on the other hand, I do the same even if I only pick up $3 by winning the blinds with an early-position raise, in which case I'm giving 1/3 of my profit. I figure it all averages out. I also don't distinguish between fast and slow dealers (because their tip income will naturally reflect their speed), or between those who make few mistakes and those who make many. I've wrestled with the ethics of this, and decided that I just don't want to be faced with having to weigh all those factors to come up with a "right" amount every time I win a hand, so I've basically said, "screw it all," and devolved to the fixed amount. If that makes me lazy or unethical in some other players' eyes, so be it--it's what works best for me.

I was encouraged recently that this was an acceptable approach when I read David Sklansky's book, "Poker, Gaming, and Life," in which he makes the following comment (p. 116-117):

One logical way to tip if you are a regular player is the following: Tip in
such a way that if everybody tipped similarly, the dealer would make a
reasonable amount for the day. For instance, if a dealer deals about 150 hands
per day, you might think that he or she ought to average about 75 cents per hand
dealt. If so, you might want to make this your average tip, depending on the
size of the pot. You know that tourists frequently tip more, while others tip
not at all, but that is not your concern. No dealer should complain about you if
you use this method. Furthermore, if you are trying to make a living by playing
poker but are just struggling along [that's me!], it should not be expected that
you toke off a high percentage of your income. You are still helping dealers
indirectly by keeping games going.

I agree, except that I've eliminated the part about the size of the pot. I figure that since I don't hold the dealer responsible when I lose a hand, I don't owe him or her a "reward" when I win one, either. The tip is a sign of thanks and respect for doing the job, and, in my opinion, doesn't need to relate to the size of the pot won.

But even if I'm being unforgiveably tightfisted, it doesn't excuse dealers degrading themselves by begging. It's an embarrassment. (What's more, I'm guessing that it's explicitly forbidden by every casino in town.)

Comments are welcome--particularly from dealers--about this touchy subject.

1 comment:

--S said...

I'm with you. The method you use for tipping should be completely acceptable for every dealer in town. If I get $1.00, on average, for every pot I push, I'm completely thrilled.

As for dealers hustling, I think it's ridiculous. I've seen a few of my coworkers do it and and I think it's embarrasing. Of course, they will eventually hustle the wrong person, such as a gaming officer, and then they'll be in deep crap :)