Thursday, August 07, 2008

A horribly unprofessional dealer at the Luxor

Before I headed over to the Excalibur (see post immediately below), I spent an hour or so at the Luxor. I saw a dealer inject himself into the game three times in the course of one 30-minute down. This is the same guy who I referred to as "Dealer #6" in a very similar story here. He is obviously an unrepentant chronic offender.


1. It's nearly a family pot. After the flop, the first player makes a small bet: $5. About five others call him. The action is to the button, who is to be last to act. He hems and haws a bit while deciding what to do, holding his cards like he might fold. The impatient dealer said, "Pot odds" (clearly implying to this player that the dealer thought he would be right to call with just about anything in this spot). That resolved the player's ambivalence, apparently, and he called.

2. Only two players in this hand. The flop contained two spades, and it went check-check. The turn was a third spade. Player A bet. Player B paused to think, and said to his opponent, "Spades?" (With only two players left in the hand, it's perfectly OK for one to speculate out loud about what the other has, or even query his opponent, because there is no other player that might be helped by the talking.) The dealer said, "That's what he's representing."

3. Flop was Ad-3d-As. The dealer said, "There's a high hand coming." The turn card was the 2d. Now the dealer said, "Oh, the straight flush might beat the quad aces."


I long ago ran out of new and different ways of expressing how outrageously inappropriate these kinds of comments from dealers are. I cannot believe that Luxor poker room management doesn't know about this guy's nasty habit, since he does it three times in 30 minutes! But I also can't figure out why they apparently don't care enough to force him to stop doing it.

If a player, new to the casino environment, said any of these things, perhaps carrying over a bad habit from a casual home game, he'd be gently reprimanded the first time, warned more sternly the second time, and perhaps asked to leave on the third offense. Yet the Luxor is so lax about two of the most fundamental rules of poker--nobody can help a player make decisions, and, to that end, you cannot talk about the hand in progress--that a dealer does it repeatedly, openly, and unabashedly.

Shame on you, Luxor. What other rules don't you care about enforcing?

2 comments:

gr7070 said...

>>>I cannot believe that Luxor poker room management doesn't know about this guy's nasty habit<<<

I'm curious if you brought it to their attention.

I often find at my work that management really doesn't know about person A's or person Z's incompetence because no one tells them about it so they don't see it until way too late and far too long.

We have a culture where people don't tell. Tattle tales from a very early age are discouraged and even villified.

Anonymous said...

Perhaps not enough players have complained as gr7070 says. I don't understand why the dealer doesn't understand why this would be wrong in the first place though.